Month: September 2015

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PostgreSQL hot standby feedback. How it works.

From time to time, people come to us with a problem, “Our queries cancelled on standby servers, and we enabled hot_standby_feedback, but queries on standby get cancelled. Why?”. Indeed,…

Health Check

Most emergencies leading to service unavailability and loss of your data can be mitigated and detected at an early stage with minimal effort. Data Egret Health Check will ensure a smooth running of your service, give you a headstart for your launch or migration and will allow better budgetary planning.

We will provide you a tailored offering based on your system specifications, however, below rates will give you an idea of pricing for our Health Check solution.

Package	Price*
PostgreSQL configuration analysis	from 500 €
Hardware and OS configuration analysis	from 600 €
Slow SQL queries analysis	from 500 €
Comprehensive performance Health Check*	from 3000 €
* For single PostgreSQL installation (1 master + 1 replica)

24/7 Support

24/7 PostgreSQL Support offers you a combination of ongoing consultancy from our experts as well as round the clock support from dedicated team. To ensure smooth running of your systems and give you peace of mind we will be providing following services:

Dedicated Data Egret team

that will be your contact in case of any questions or concerns. Team that will be aware of your system’s specifications and will work on any arising issues within 15 minutes to an hour from enquiry.

Real time counsel

on everything PostgreSQL provided by our team of experts to your company developers and operations engineers.

Ongoing monitoring of your databases

that includes query performance, issues management and recommendation on performance improvements.

Regular upgrades

of PostgreSQL and related software.

Backup and recovery

that includes regular backup of your database and recovery solution with regular test recovery.

Basic	Premium	VIP
Incl. up to 5h/month consultation time	Incl. up to 10h/month consultation time	Incl. up to 20h/month consultation time
1 dedicated named contact e-mail, Skype	2 dedicated named contacts e-mail, Skype	3 dedicated named contacts e-mail, Skype
Response time — 30 minutes	Response time — 15 minutes	Response time — 15 minutes
Starting 2.100€ month	Starting 5.000€ month	Starting 10.000€ month