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Who is it for

Designed for organisations running mission-critical workloads on PostgreSQL (including Amazon RDS and Amazon Aurora), this bundle provides a blend of rapid-response support and deep technical consulting.

What you get

60 hours of PostgreSQL Q&A support per year —ideal for resolving errors, configuration questions, deployment doubts, and operational issues that do not require extensive investigation.

10 expert consulting sessions (up to 3 hours each) for more complex cases, such as performance bottlenecks, query slowdowns, or architectural questions.

How we do it

Q&A ticket support is provided via Jira™ portal while consulting sessions are delivered via Zoom and allow our senior DBAs to work directly with your team to diagnose and resolve problems in real time.

PostgreSQL Troubleshooting & Consulting Bundle

Trusted access to senior PostgreSQL experts — fast, reliable, all year.
Combines flexible Q&A ticket support with dedicated deep-dive consulting sessions, giving your team the help they need for both everyday issues and complex performance challenges.

No “from”, no fluff. Just  €16,000+VAT per year

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💼 Typical PostgreSQL support topics

Query tuning & performance: EXPLAIN plans, indexing, joins, rewrites

Configuration best practices: memory tuning, WAL setup, autovacuum, connection limits

Backup & recovery: choosing tools, planning retention, avoiding false confidence in pg_dump

Bloat analysis: diagnosing and reducing table/index bloat

Security recommendations: privileges, roles, audit basics

Incident post-mortems: RCA based on your monitoring and logs

Upgrade guidance: what to expect, compatibility gotchas

Tool support: pgBackRest, Patroni, PostGIS, pgvector, popular extensions

Predictable costs & access to top-tier PostgreSQL expertise

Combined ticket support and consulting sessions speed up issue resolution, minimise downtime, and drive continuous PostgreSQL improvement.

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Why Data Egret

Deep PostgreSQL expertise combined with real-world experience in modern infrastructure.

  • Recognised PostgreSQL Contributors 
  • PostgreSQL tools developers
  • Frequent speakers at PostgreSQL Community conferences
  • Senior consultants with 10+ years of PostgreSQL experience each 
  • Significant Contributing sponsor to PostgreSQL, as recognised by the PostgreSQL community.
  • Proud member of the German Open Source Business Alliance (OSBA) — the Federal Association for Digital Sovereignty.

  • Co-founding member of Open Source Alliance for PostgreSQL Education.

Don't take our word for it!

“For us at Xometry Europe as a leading manufacturing-on-demand platform, databases are the key for successful day-to-day running of the business and our competitive edge. Data Egret is always here for us for the most complicated questions related with performance and support of our databases. They are true experts in PostgreSQL administration and troubleshooting.”
Alexander Belskiy
Head of Technology
Xometry Europe
“Data Egret ran a thorough audit of our Postgres database, pinpointing critical issues without any impact on production. Fast, sharp, and incredibly effective — exactly the kind of expertise you want on your side.”
Thomas Hermine
Head of Technology
BelgianMobilityCompany.be

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  • +49 6821 919 3297
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