PostgreSQL Setup + Service Desk
Annual subscription
to PostgreSQL consultations
from DBA with 10+ years of PostgreSQL experience.
Annual subscription
to PostgreSQL consultations
from DBA with 10+ years of PostgreSQL experience.
Your developers will be able to focus on new feature development
instead of routine database administrative tasks and database issues.
RESULT:
high availability of your PostgreSQL databases
for less than 1000€ a month!*
PostgreSQL Service Desk is available as an annual subscription that comprises the following stages:
Audit and optimisation (2 months): up to 10-hours DBA time monthly
Training: within the Stage I hour limit
Service Desk Subscription (10 months): up to 2-hours DBA time monthly
During this period our DBA will:
During this phase our DBA will also address any questions related to:
Your team will be able to take part in a tailored online training** run by our PostgreSQL DBA.
This will allow your developers and administrators to ensure that they can handle key PostgreSQL database issues on their own.
**training is conducted within hour limit of Stage I.
After your databases have been checked and your team is trained you will be transferred to a subscription-based Service Desk interface.
Interaction with our team at this stage is focused on the maintenance when you can submit any questions your team might have via Email or Jira within monthly hour limit (2h/month).
Our DBA will help you with:
Stage I (chat/Jira)
— up to 3 hours during workday (09:00-17:00 CET).
Stage III (email/Jira)
— up to 24 hours during workday (09:00-17:00 CET).
If you are interested in shorter reaction time, please contact us by submitting the request form on the right and we will offer you a suitable service package.
Depending on your database installation and database access you’ll be able to provide Stage I (Audit and optimisation) may require additional time and cost. This will be discussed with you after the list of first stage tasks are determined.
The overtime work is billed for at the end of each month at a rate of 350 Euros per hour plus VAT.
Data Egret Service Desk subscription can be offered with and without access to the database. However, the lack of database access may prolong the time required for solving some issues, which may result in overtime.
At Data Egret we truly love PostgreSQL the only true, community driven, disruptive (in a good way) powerful open-source database technology. PostgreSQL is disrupting the global Database Marketplace, which is projected to reach $154.6 billion by the year 2030.
All the evidence suggest PostgreSQL is going to play a major part of that, it already is!
Data Egret is a consulting firm offering advanced PostgreSQL administration services. We seek a Senior Sales Manager to help us grow our European client base and assist in the organic growth of our current customers.
The Senior Sales Manager will be responsible for all activities and interactions associated with driving revenue growth to expand Data Egret client base in Europe.
This is a full-time remote role; however, it is preferable that you reside in the UK, Germany or Benelux.
We don’t want to sound like your mother, but having your databases checked regularly is really important for your application performance.
Our PostgreSQL Service Desk service is performed by DBA with 10+ years PostgreSQL experience who live and breathe Postgres.
They will ensure that your databases have the security and high availability your application needs.
This is an induction phase, during which your databases will undergo a thorough review by our DBA, who will:
Your developers will also be able to receive an online training session from our experts to ensure they can address key PostgreSQL issues at an industry-standard level. (within your monthly hour limit)
Once your databases have been audited and your team trained you will be moved to a subscription-based ongoing support. During this phase our DBA will be around to answer any questions and support in the following:
Price: from 10000€/year+VAT (for 2 PostgreSQL instances).
Annual Subscription to PostgreSQL Service Desk is a one-year contract.
Price includes:
Overtime is billed at the end of each month at 250€/hour+VAT rate.
Subject to client’s installation specifications and databases access Phase 1 may take longer and require additional fee. This will be pre-agreed with client in advance.
SLA: Response time is provided as follows:
If you are interested in shorter response times we suggest our 24/7 PostgreSQL Support services.
Database Access: Data Egret Service Desk Annual Subscription can be provided with or without access to databases, however without database access addressing any issues will require more time making the process less cost-effective.
Interested in learning more? Give us a nudge via email.
We are a consulting firm that offers PostgreSQL administration services. We are looking for a seasoned PostgreSQL DBA specialist for a full-time remote position.
Depending on the client’s team structure you will be working with either client’s DBAs, developers, DevOps or technical managers.
Irrespective of client’s team structure you will be surrounded by best in class Data Egret PostgreSQL DBA, who have many years of experience supporting companies that work with PostgreSQL.
In addition to harnessing your technical skills you will grow as a technical support specialist, who is able to listen to our clients, ask questions, review possible solutions with them, and be a reliable partner, who will be a valuable member of the extended client’s team beyond their expectations.
You will be the focal point to our clients when it comes to databases – figuring out why things don’t work the way they should, providing guidance and fixes to ensure that our client’s HA projects go like clockwork.
Here are a few examples of your day-to-day technical tasks:
This is a client facing role and the ability to communicate your actions and be able to reason with client is imperative.
Workshops usually have hands-on elements, we therefore suggest limiting the number of attendees to a maximum of 15.
Looking to upscale your team with PostgreSQL know-how? Contact us now.
| Package | Price* | |
|---|---|---|
| PostgreSQL configuration analysis | from 500 € | |
| Hardware and OS configuration analysis | from 600 € | |
| Slow SQL queries analysis | from 500 € | |
| Comprehensive performance Health Check* | from 3500 € | |
| * For single PostgreSQL installation (1 master + 1 replica)
|
||
| Basic | Premium | VIP |
| Incl. up to 5h/month DBA time | Incl. up to 15h/month DBA time | Incl. up to 30h/month DBA time |
| Slack, Mattermost, Telegram | Slack, Mattermost, Telegram | Slack, Mattermost, Telegram |
| Response time — 1 Hour | Response time — 1 Hour | Response time — 30 minutes |
| Up to 2 PostgreSQL instances | Up to 5 PostgreSQL instances | Up to 10 PostgreSQL instances |
When using websites dataegret.com and dataegret.de, submitting contact forms or registering and watching recorded webinars your personal data may be processed. On this page we inform you about these processing activities in accordance with the legal provisions of the General Data Protection Regulation (GDPR).
The responsible body for processing (“data controller”) is Data Egret GmbH Herrenstr.1 A 2, 66583 Spiesen-Elversberg, Germany (https://www.dataegret.com). If you have any questions about this data protection information or data protection at Data Egret GmbH in general, please contact us at [email protected] before submitting any forms or registering to webinars through our website.
Registration to participate in webinars
When you register to participate in our webinars, we process your name and contact information, which we use for:
While participating in the webinar, technical information from your end device or your Internet connection will be processed to ensure optimal call quality. The processing is necessary for the fulfilment of the agreement to participate in the webinar (Art. 6 (1) b GDPR).
We use Zoom Video Communications, Inc. (“Zoom”) platform for conducting our Webinars, which means that information you provide during registration to our Webinars will be stored on Zoom servers. You can read about Zoom GDPR compliance here.
Recording of webinars
In some of the webinars it is possible to ask questions. This can be done either with the chat function included in the Zoom application or as audio/video if the microphone or camera is activated. Since most of our webinars are recorded, your data will also be part of the recording in these cases. The processing takes place with your consent in accordance with Art. 6 (1) a GDPR and the transmission to countries outside the European Union on the basis of Art. 49 (1) a GDPR. Consent is voluntary, alternatively you can send your question by email [email protected] and your name will not be mentioned in the webinar.